The new One Stop Mental Health website presents a credible, accessible, and patient-first online experience. Since launch, patient inquiries have increased significantly, and providers report improved clarity and trust during the intake process. The platform supports growth as the practice expands services and locations.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
What We Did
The new One Stop Mental Health website presents a credible, accessible, and patient-first online experience. Since launch, patient inquiries have increased significantly, and providers report improved clarity and trust during the intake process. The platform supports growth as the practice expands services and locations.
- Modern Healthcare Design: Crafted a clean, calm interface using soft tones and clinical whites to reflect trust and professionalism.
- Service Categorization: Clearly presented services like therapy, psychiatric evaluations, and counseling with easy-to-navigate sections.
- Online Appointment Requests: Integrated a secure booking form to simplify patient intake and consultation requests.
- Provider Profiles: Built a dynamic system for listing doctors, therapists, and specialists with bios, specialties, and credentials.
- HIPAA-Conscious Contact Forms: Developed privacy-minded communication pathways for patients to reach out safely.
- Insurance & Payment Info Section: Included FAQs and insurance carrier details to minimize friction in the onboarding process.
- Multilingual Ready: Designed for future content translation to serve diverse communities.
Built With
- WordPress – Chosen for flexibility and ease of management by clinic staff.
- Elementor Pro – Used for custom page layout design with drag-and-drop convenience.
- Advanced Custom Fields (ACF) – Enabled dynamic provider listings, testimonials, and service entries.
- WPForms Pro – Secure, customizable forms for appointments, contact, and referrals.
- MonsterInsights + GA4 – Set up for traffic tracking and performance monitoring.
- Yoast SEO – Optimized for local search visibility in mental health services.
- Google Maps Embed – Included for multiple clinic locations.
- Mobile Responsive Design – Ensured accessibility for patients across all devices
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
